Can I change the shipping address for my order?
We are only able to make changes to your order if it has not yet entered the packing process. Unfortunately we are also unable to change your shipping address from a domestic US address to an International address, or from an International address to a domestic US address. Please note that changes to your order may be limited during periods of high order volume, including launches and promotions.
Do you have a phone number I can contact?
We currently don’t have a phone number for customer service inquiries, but we recommend using the CONTACT page
Refunds
You have a 30 days protection. If you want to resend the product in order to apply for the refund, do it in the first 30 days after the reception. After we receive your returned item and inspect its condition, we will process your refund or exchange. Refunds will be sent to your original method of payment. Please allow at least fifteen (15) days from our receipt of your item to process your return. Refunds might take 1-2 billing cycles to post to your credit card statement, depending on your bank. We will notify you by email when your return has been processed.